Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Omaha Office
Monday — Thursday: 8:00 a.m. – 5:00 p.m.

Atlantic Office
Some Wednesdays: 8:00 a.m. – 4:00 p.m.

Our Mission

Here at Stafford Orthodontics, our mission is to provide an enjoyable environment of exceptional care for our patients. Dr. Stafford spends one-on-one time with each patient and is devoted to clinical excellence. Our entire staff explains treatment and educates our patients to maximize the final result.

Appointments

Your scheduled appointment time has been reserved specifically for you. During active orthodontic treatment your appointments will be scheduled every 5-6 weeks. Some of the appointments will conflict with work or school schedules. Longer appointments, which are few in number, are generally scheduled in the mid-morning or early afternoon. Shorter appointments are scheduled either earlier in the morning or mid to late afternoon. We will happily give you an "Excuse" note for school.

Your time is valuable to us. We want to see you on time and have adequate opportunity to answer questions and do the necessary procedures.

When you arrive at our office, please check in using our automated computer screen so we know you have arrived. If your name is not called within 10 minutes, please tell our scheduling coordinator.

We recognize circumstances can arise which will require you to cancel or miss an appointment. We will do our best to reschedule your appointment as soon as possible. To avoid delays in treatment, it may be necessary to reschedule an after school appointment for a time during school hours.